MarketFrames® believes that effective
designs and plans are essential to guide the extended information
networks that are today’s marketing organizations.
Intelligent Marketing Networks
Successful firms today are best characterized as integrated networks
of information flows powered by well-defined processes, resources,
and plans. This is especially true for a firm’s marketing assets.
Successful marketing can only happen when a firm’s marketing
network is well-designed, implemented and managed.
Spanning from R&D to the customer, and from strategy plans to
tactical execution, intelligent marketing networks coordinate a wide
range of objectives, information, and capabilities to achieve market
impact. Successful marketing teams rapidly harness information and
assets to effectively guide the firm as a whole.
Challenges
But even at the best firms effective marketing is a challenge and
problems abound. There may not be a market-driven business strategy
in place. Program managers, sales, marcom, agencies, and channel
partners may not be aligned. Product Marketing may be weak or overloaded
and unable to effectively work in partnership with R&D. Large
marketing investments may not be paying off.
The most common problems are often with marketing structures outliving
their time. Legacy marketing networks often continue to operate even
when they are no longer productive. Often a business’s strategy
has changed - together with its product, channel, and customer environments – but
the marketing network, information, and processes have not. This
disconnect can hurt a firm’s performance.
These disconnects are especially common for technology and innovation
firms. Firms with high-velocity product cycles face specific challenges
and risks: commoditization, new technology platforms, customer segmentation,
rapid rollovers, or shifting channel dynamics. To continue to win,
a new or reconfigured marketing network is often needed.
Renovation
Successful firms today are renovating their marketing networks.
They are realigning their marketing assets and processes for the
future. They are refocusing their marketing investments, plans, and
activities for effectiveness. And they are reigniting their acceleration
and growth.
Specifically, winning firms are developing marketing system architectures
that integrate across five key dimensions:
- well-defined knowledge
bases,
- a full set of well-integrated
processes,
- targeted
investments,
- high impact market
plans,
- and clear
and relevant metrics.
Firms are making progress
in small and large steps. Some are starting in a focused way
on one product launch or
a
critical core process.
Others are looking to accelerate past their competitors
by putting in place a new and comprehensive capability.
Either way, firms are working to develop intelligent marketing
networks which deliberately and continuously connect R&D -
to marketing - to sales - and effectively and efficiently to customers.
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